Privacy Policy
Supplytap Inc. is committed to protecting your privacy and personal data in accordance with the Philippine Data Privacy Act of 2012 (RA 10173) and the National Privacy Commission (NPC) regulations.
Introduction & Scope
Supplytap Inc. ("Supplytap", "we", "our", or "us") operates the website supplytap.com.ph. We are a premier B2B distributor of fiber optic cables, telecommunication infrastructure materials, optical distribution frames, closures, splitters, and industrial accessories headquartered in Metro Manila, Philippines.
We are deeply committed to safeguarding the privacy and security of personal information entrusted to us by our clients, procurement partners, engineers, and website visitors. This Privacy Policy sets out how we collect, process, retain, and protect personal data in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations (IRR), and all relevant circulars issued by the National Privacy Commission (NPC) of the Philippines.
Information We Collect
In adherence to the principle of proportionality under RA 10173, Supplytap Inc. only collects personal data that is necessary to address your specific inquiries, generate product quotations, and maintain site security:
- Full Name: To identify the inquiring representative or procurement officer.
- Company Name (Optional): To identify the client organization and prepare tailored commercial quotations.
- Email Address: To deliver official quotations, specifications, and RFQ replies.
- Phone Number: For urgent order confirmations and logistics inquiries.
- Subject & Message Content: Specific requirements, quantities, or technical queries.
- Selected Inquiry Items: Product names chosen from the digital catalog via the Inquiry Cart.
- IP Address: Evaluated in real-time to detect malicious bot traffic and spam.
- Browser & Device Headers: User-agent strings utilized to ensure proper mobile/desktop rendering.
- Security Telemetry: Standard HTTP protocol headers and request metadata for cyber defense.
- Cookieless Traffic Telemetry: Anonymized, aggregate page view counts, device types, and general geographic regions (processed without cookies or individual visitor profiling).
- Local Cart State: Selected item IDs stored exclusively on your device's browser memory.
How We Use Your Information
We process personal information strictly for legitimate commercial purposes in direct connection with your interaction with Supplytap Inc.:
Legal Basis for Processing
Under Section 12 of the Philippine Data Privacy Act of 2012 (RA 10173), the processing of personal data by Supplytap Inc. is conducted under the following lawful criteria:
Consent
Freely given, specific, and informed consent provided when contacting our sales desk or initiating quotation inquiries.
Contractual Steps
Processing necessary for the performance of a contract or at the request of the data subject prior to entering into a purchase contract.
Legitimate Interest
Legitimate commercial interest in safeguarding infrastructure against malicious bots, fraud, and ensuring website uptime.
Third-Party Services & Data Sharing
Zero Selling Policy: Supplytap Inc. does not sell, rent, trade, lease, or commercially distribute your personal information to any third parties or advertising brokers under any circumstance.
We engage trusted, enterprise-grade third-party service providers (Data Processors) solely to facilitate technical operations, secure message dispatch, and bot prevention:
Secures website delivery, manages encrypted SSL/TLS traffic, and processes privacy-first, cookieless web analytics (Vercel Web Analytics) solely to compute aggregate traffic metrics without tracking individual visitors across the web.
Inquiries initiated via email or telephone are transmitted directly via your chosen carrier or mail client, eliminating intermediate data brokers.
Data Retention & Security Safeguards
Retention Period
Personal data gathered through RFQ submissions and emails is retained only as long as necessary to complete the commercial transaction, maintain active customer relations, and comply with Philippine statutory accounting and tax regulations (typically up to 5 years for finalized commercial transactions, or 12 to 24 months for non-converting inquiries). Once the purpose is exhausted, data is securely destroyed or anonymized.
Technical & Organizational Safeguards
Your Rights as a Data Subject
Under Chapter IV, Section 16 of the Philippine Data Privacy Act of 2012 (RA 10173), you are entitled to the following statutory rights regarding your personal information:
You have the right to know whether personal data pertaining to you is being processed, including the purpose and scope of processing.
You have the right to request reasonable access to your personal information in our possession upon written request.
You may object to the processing of your personal data where processing is based on consent or legitimate commercial interest.
You have the right to dispute the inaccuracy or error in your personal data and have us correct it in a timely manner.
You have the right to suspend, withdraw, or order the blocking or removal of your personal data from our systems under lawful grounds.
You have the right to be indemnified for damages sustained due to inaccurate, incomplete, or unlawful processing of your data.
Where data is processed electronically, you have the right to obtain a copy of your data in an electronic, structured format.
You may file a complaint with the National Privacy Commission (NPC) if you feel your privacy rights have been violated.
Data Protection Officer & Inquiries
To exercise any of your data subject rights, request data correction or deletion, or lodge questions concerning our privacy practices, please contact our Compliance Office / Data Protection Desk:
Supplytap Inc. (Attention: Privacy & Compliance Desk)
Unit 509, Civic Prime Condominium, 2501 Civic Dr, Alabang, Muntinlupa, 1780 Metro Manila, Philippines
Note: For security and identity verification, requests to inspect, correct, or delete personal records may require verification of your identity and authorization on behalf of your company.
Updates to This Policy
Supplytap Inc. may periodically update this Privacy Policy to reflect changes in regulatory directives issued by the National Privacy Commission (NPC), revisions to our operational practices, or integration of new digital systems.
Any revisions will be published immediately on this page with an updated "Effective Date" at the top. We encourage you to review this policy periodically to remain informed on how we protect your personal information.