Terms and Conditions
Please review these Terms and Conditions carefully. They govern your access to the Supplytap Inc. digital product catalog, Request for Quotation (RFQ) system, and B2B commercial interactions.
Acceptance of Terms & Scope
Welcome to the official website of Supplytap Inc. ("Supplytap", "we", "our", or "us"), accessible at supplytap.com.ph. Supplytap Inc. is a premier B2B distributor and supplier of fiber optic cables, splice closures, optical splitters, connectors, patch panels, and telecommunication infrastructure materials in the Republic of the Philippines.
By accessing, browsing, interacting with our digital catalog, utilizing the inquiry cart, or initiating Request for Quotation (RFQ) inquiries with us, you ("User", "Client", "Procurement Partner", or "Contractor") acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions ("Terms"), along with our Privacy Policy.
B2B Catalog & Inquiry (RFQ) Model
To ensure enterprise-grade commercial transparency, please note the fundamental operational nature of the Supplytap website:
Our website functions as a digital engineering catalog showcase and lead generation platform. It is designed to facilitate technical reviews, bulk supply planning, and structured quotation requests.
This website does not process instant credit card checkouts, payment gateway captures, or direct e-commerce retail transactions.
Crucial Commercial Rules Regarding Inquiries
- Non-Binding Quotation Requests: Adding products to the client-side Inquiry Cart (
localStorage) and submitting a quotation inquiry represents a non-binding request for price estimates and product availability. - No Price or Inventory Lock: Submission of an inquiry does not guarantee product reservation, warehouse stock lock, or fixed pricing.
- Execution of Official Contracts: Official sales, confirmed pricing, delivery schedules, and credit terms are finalized exclusively through formal written quotations (Price Quotations / RFQ replies), approved client Purchase Orders (PO), and BIR-registered Sales Invoices / Delivery Receipts issued by authorized Supplytap personnel.
Intellectual Property Rights
All original content, branding, digital assets, custom code, layout designs, and original catalog diagrams developed for or published on this website are the intellectual property of Supplytap Inc. or its licensors, protected by the Intellectual Property Code of the Philippines (Republic Act No. 8293), applicable trademark statutes, and international intellectual property conventions:
The Supplytap name, corporate logo, trade dress, and promotional slogans are proprietary trademarks of Supplytap Inc. All third-party trademarks, registered brand names, manufacturer logos, and supplier product photography referenced or displayed across our catalog remain the intellectual property of their respective original owners and manufacturing partners.
Original technical descriptions, curated product specifications, custom cross-sectional cable graphics, and proprietary user interface components created by Supplytap Inc. are protected original works.
Certain background visual media, lifestyle photography, and digital banners featured across this platform are sourced from open-license stock repositories (including Unsplash and Pexels) under their respective royalty-free license terms. Additionally, product photographs depicting specific telecommunication materials (such as GYFTY, GYFTA, Figure-8 aerial optical cables, and related fiber hardware) sourced from partner manufacturing facilities are utilized for catalog display under authorized reseller, distribution, or supplier arrangements. Supplytap Inc. claims no exclusive proprietary ownership or copyright over these third-party visual assets.
Acceptable Use & User Conduct
Users agree to use the Supplytap website solely for lawful, legitimate B2B procurement and commercial inquiry purposes. When accessing or interacting with our services, you strictly agree NOT to:
Product Specifications & Accuracy Disclaimer
Supplytap Inc. makes every effort to ensure the accuracy, completeness, and reliability of technical descriptions, fiber specifications, mechanical dimensions, and imagery presented in our catalog.
Technical specifications (e.g. optical attenuation, tensile strength, jacket material, IP waterproof rating, core counts) are derived from manufacturer testing and industry standards. Continuous engineering improvements may result in minor specification updates without prior notice.
Product images and color swatches are rendered for illustrative purposes. Actual outer jacket hues (e.g., ITU-T standard fiber colors), packaging, or enclosure finishes may vary depending on factory production batches.
In the event of an inadvertent typographical error or discrepancy between website text and formal manufacturer engineering sheets, the technical specifications stated in our formal written quotation shall govern.
Commercial Quotations & Pricing Policy
Due to dynamic global commodity values (optical fiber glass, copper, polyethylene compounds) and currency exchange fluctuations, all commercial transactions are executed under structured quotation protocols:
Payment Terms, Invoicing & Logistics
Supplytap Inc. executes all commercial settlements through recognized commercial banking channels and official accounting documentation:
- Direct Corporate Bank Transfer / Wire
- Company / Manager's Cheque (subject to clearing)
- Approved commercial credit terms (for evaluated enterprise accounts)
- BIR-Registered Sales Invoices (SI)
- Official Receipts (OR) / Electronic Invoices
- Signed Delivery Receipts (DR) & Inspection Sheets
B2B Warranties, Returns & Claims
Supplytap Inc. is committed to supplying telecom products of reliable commercial and industrial grade:
Physical products (such as fiber optic cables, ODF panels, optical splitters, and splice enclosures) carry standard manufacturer warranties against factory defects as stipulated in the formal quotation or purchase contract.
The client or receiving contractor must inspect physical shipments upon arrival. Any visible transit damage, quantity discrepancies, or incorrect items must be noted on the Delivery Receipt (DR) and communicated to Supplytap Inc. in writing within three (3) to seven (7) business days of delivery.
Warranties do not cover damage resulting from improper installation, exceeding tensile/bending thresholds during cable pulling, field misuse, unauthorized modification, improper splicing, acts of God (typhoons, earthquakes, lightning strikes), or normal operational wear and tear.
Limitation of Liability
To the maximum extent permitted under applicable Philippine laws:
Website "As-Is" Provision: This website and its digital catalog content are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or uninterrupted online availability.
Exclusion of Consequential Damages: Supplytap Inc., its directors, officers, and employees shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, network downtime, or project delay costs arising out of or in connection with your use or inability to use this website.
Third-Party Services & Links
Our website incorporates secure enterprise third-party services and links to external resources for operational performance and security:
Employed for enterprise-grade web hosting, TLS/SSL encryption, and baseline network resilience.
Provided to assist clients with locating our Alabang corporate office and warehouse facilities.
Supplytap Inc. does not control and is not responsible for the privacy practices, content, or availability of third-party websites or services.
Governing Law & Dispute Resolution
These Terms and Conditions, your access to this website, and any commercial inquiries generated through it shall be governed by, interpreted, and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law principles.
Any action, dispute, or proceeding arising out of or relating to these Terms or the use of this website shall be brought exclusively before the proper courts of competent jurisdiction located in Muntinlupa City, Metro Manila, Philippines, to the exclusion of all other courts and venues.
Modifications of Terms & Contact Details
Supplytap Inc. reserves the right to amend, update, or replace these Terms and Conditions at any time without prior notice. Any modifications will be effective immediately upon publication on this page with an updated "Effective Date". Your continued use of the website following any update constitutes full acceptance of the revised terms.
For inquiries regarding these Terms and Conditions, commercial supply agreements, or official quotations, please reach our corporate desk:
Supplytap Inc. (Commercial & Legal Desk)
Unit 509, Civic Prime Condominium, 2501 Civic Dr, Alabang, Muntinlupa, 1780 Metro Manila, Philippines